Certified Call Centre Practitioner (CCCP)
L30.00
In many instances, businesses and organizations have preoccupied themselves with making money and growing the business, forgetting the customer management aspect of it, which includes: a culture of serving customers’ wants and needs. The attitudes and mind-sets that people need to have individually and collectively if economies are to realise their full potential. A culture of service excellence is now a must for any economy in the world and as such should be embraced. IRDM in Partnership with Chartered Institute of Customer Management (CICM) offers training on call centre management, Customer Service and customer relationship marketing.
Course Features
- Lectures 0
- Quizzes 0
- Duration 3 Months
- Language English
- Students 45
- Assessments Yes
Curriculum is empty
